RockAuto does not operate actual retail locations; instead, it sells parts through its website, RockAuto.com. Some parts go directly from the manufacturer to the customer, while others ship directly from RockAuto’s centralised warehouses.
Because RockAuto does not maintain retail stores, it is able to keep its overhead costs low and pass the savings on to its customers. Rock Auto has an extensive online parts catalogue but no paper catalogue to clients. The company provides parts for different types of vehicles, including automobiles, motorbikes, and boats.
The parts catalogue of RockAuto is searchable by model name, model number, and part number. To do a search by model, select the model from the drop-down menu under the Part Catalog link. To do a search by part number, select the tab labelled Part Number Search, enter the part number and manufacturer, and then click the Search button.
To locate motorcycle parts on the RockAuto website, select the Motorcycle tab and then the manufacturer from the provided list. Alternately, enter the desired year, manufacturer, and model in the search box and then click Search. Under the Tools & Universal Parts page, RockAuto also provides an assortment of universal tools and parts, including belt drives, cooling systems, and other goods.